Quick Start Guide

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Quick Start with MyNewsletterBuilder

Getting started with Email Marketing and Email Newsletter Marketing is easy using MyNewsletterBuilder.

This page answers the following Frequently Asked Questions:

Login to your MyNewsletterBuilder account

  1. Go to the login page ( https://www.MyNewsletterBuilder.com/login ) or to any page on the MyNewsletterBuilder website with a login form below the main blue navigation bar.
  2. Type your username and password into the "username" and "password" fields.
  3. Click the "Login" button.
  4. If you have forgotten your username or password, you can click the Forgot Password? or Forgot Username? links to send a reminder email to the email address associated with the account.

1. Add email addresses (email lists) to your account

  1. When you are logged in to your account, navigate to My Subscribers > Add Subscribers. A “General” category has been created for you.
    Image:MyNewsletterBuilder_add_subscribers_for_email_lists_step_1.png
  2. Create additional Subscriber Categories (email lists) by typing a Category Name (and optional Description) and clicking the Add Category button.
  3. Add your own opt-in email list newsletter subscribers using any of the methods provided: Quick Add, Upload File, or Form Add.
    Image:MyNewsletterBuilder_add_subscribers_for_email_lists_step_2.png
  4. Note: We do not allow the use of purchased, shared and borrowed lists.

See Help_with_My_Subscribers#Add_Subscribers for an overview.
See Help_Pop-up_for_Add_Subscribers for more detailed information.

Subscriber details can be uploaded only the first time you Add Subscribers. If the details need to be added or changed later, you must go to My Subscribers > Update Subscribers to apply edits or additions to existing subscribers. Because each email address has only one subscriber record which is shared between all Subscriber Categories, a single update with correct subscriber information across all categories.

See Help_with_My_Subscribers#Update_Subscribers for an overview.
See Help_Pop-up_for_Update_Subscribers for more detailed information.

2. Create an email newsletter

  1. When you are logged in to your account, navigate to My Account > Home or My Newsletters > View Newsletters.
    Image:MyNewsletterBuilder_navigation_for_My_Account.png
    Image:MyNewsletterBuilder_navigation_for_My_Newsletters.png
  2. Click the green Create Newsletter button or the blue Create Audio/Video button.
    create_newsletter-green.gif   create_audio_video-blue.gif
  3. You will see approximately 100 template options including email newsletter templates built for audio-video email content. Click on a template image to see an example newsletter created using each template.
    Image:MyNewsletterBuilder_Select_Email_Marketing_Template.png
    You will be able to add colors, text, and images to any template you select.
  4. Once you have selected a template, follow the on-screen directions for each step.
    Image:MyNewsletterBuilder_Create_Newsletter_Steps.png
    • Click Next to save and continue.
    • Click Save to save and remain in the same step. The Save button is available after the first two steps have been completed.
    • Click the Preview button in the Content Editor as you work to see your results and email yourself preview newsletters.
      Image:MyNewsletterBuilder_Create_Newsletter_Preview_Save_Next.png or Image:MyNewsletterBuilder_Create_Newsletter_Preview_Save_Finish.png
  5. When your newsletter is ready to send, navigate to Review and click the Done button. This will return you to My Newsletters > View Newsletters > Newsletter Drafts.
    Image:MyNewsletterBuilder_Create_Newsletter_Save_Done.png
  6. Click the Preview icon preview.gif next to your saved newsletter to double-check your work before Sending.

See Help_with_My_Newsletters for More Information.

3. Send your email newsletter

  1. When you are logged in to your account, navigate to My Newsletters > View Newsletters > Newsletter Drafts.
    Image:MyNewsletterBuilder_navigation_for_My_Newsletters.png
    Image:MyNewsletterBuilder_My_Newsletters_View_Newsletters_navigation.png
  2. Click the Send button next to your saved newsletter. (You must have previously added email addresses and created an email newsletter. See above.)
    Image:MyNewsletterBuilder_My_Newsletters_View_Newsletters_Draft_Actions.png
  3. Choose your Scheduling Options, put a check next to your Subscriber Categories, and click the Send button on the Schedule page. (Use Smart Send to avoid Internet Gridlock during high traffic periods. Use Manual Send to select a specific time.)
    Image:MyNewsletterBuilder_My_Newsletters_Schedule_Newsletter.png
  4. You will receive an email notice when your newsletter has been sent and your newsletter will be moved to My Newsletters > View Newsletters > Sent Newsletters.

See Help_Pop-up_for_Newsletter_Scheduler for More Information.

4. Track your email newsletter

  1. When you are logged in to your account, navigate to My Reports > My Newsletters to track open rates, click rates, and other statistics.
    Image:MyNewsletterBuilder_My_Reports_navigation.png
  2. Click the name of the newsletter to see reports. (Your newsletter will be listed under My Reports > My Newsletters after it has been sent.)
  3. Click your web browser's Refresh or Reload button to update your reports in real time.
    Image:Refresh_button.png

See Help_with_My_Reports for More Information.

5. Publish your email newsletter

  1. When you are logged in to your account, navigate to My Newsletters > View Newsletters > All Newsletters.
    Image:MyNewsletterBuilder_navigation_for_My_Newsletters.png
    Image:MyNewsletterBuilder_My_Newsletters_View_Newsletters_All_Newsletters_navigation.png
    Image:MyNewsletterBuilder_My_Newsletters_View_Newsletters_Draft_Actions.png
  2. Click the Publish icon publish.gif next to your newsletter.
  3. Complete three easy steps to make your newsletter available to search engines and potential new subscribers...
    Step 1: Assign or create a Newsletter Group.
    Step 2: Type a brief Newsletter Description.
    Step 3: Click the Publish button.
    Image:MyNewsletterBuilder_My_Newsletters_Publish_Newsletter.png

After you publish at least one newsletter, you can go to http://www.eNewsStandOnline.com and log in with the same username and password that you use to log into MyNewsletterBuilder.com.

If you are already logged in to MyNewsletterBuilder.com, you can click the eNewsStandOnline link in the black strip at the top of any page to automatically login to eNewsStandOnline without having to reenter your username and password.

Your eNewsStandOnline RSS feed:
http://www.mynewsletterbuilder.com/rss/rss.php?user= (add your username in at the end)

Your eNewsStandOnline profile / Your list of published newsletters:
http://www.eNewsStandOnline.com/home/profile.php?username= (add your username in at the end)

See Help_Pop-up_for_Publish_Newsletter for more information.

Grow your opt-in email list

Build your opt-in email subscriber lists by using our Signup Builder to add an Email Sign Up Box to your Website or online Profile. To allow visitors to your online profiles and websites to join your email lists, you will want to add an HTML Email Signup Box to each page. This is the best way to grow your long-term website traffic and subscriber lists. You can build the HTML code for your personalized Signup Box with our easy to use Signup Builder.

  1. Click the blue Create Signup Box button featured under My Quick Links when you log in to your account:
    create_signup_box-blue.gif
  2. Select All and Copy the HTML code you generated in the Signup Builder. The generated HTML code is update dynamically as you change the Form Type and Options.
    Image:MyNewsletterBuilder_More_Features_Personalization_Signup_Builder_Copy_HTML.png
  3. Paste this HTML code into your online profiles and web pages or send this HTML code to the person who maintains your web pages and online profile pages.

Help with Common Features

On-Page Help

The best place to look for help is on the page that raised your eyebrows. When available, click the on-page Help Icon for more feature-specific information. The on-page Help Icon looks like this: question.gif .

On-Page Help List

Help Center Pages

Once you become familiar with our features, you will be able to Create + Send + Track + Manage professional email newsletters, email marketing campaigns and email subscriber lists in minutes. When you have questions, you can click the Help Icon for help related to the page you are currently viewing or browse the pages below.

We provide live support by email, phone and the Live Support button above.

Learning Resources

  • Free Webinars – Quick Start, Email Marketing, e-Newsletters, Email Lists and More
  • Free Quick Start Guide – Getting Started with Email Marketing and Email Newsletter Marketing using MyNewsletterBuilder
  • Frequently Asked Questions (FAQ) – Answers to Frequently Asked Questions
  • Free Trial FAQ – Answers to Prospective and New User Questions
  • Top 10 FAQ – Answers to the Top 10 Most Frequently Asked Questions

Navigation at a Glance

Image:MyNewsletterBuilder_navigation_for_My_Account.png Image:MyNewsletterBuilder_navigation_for_My_Newsletters.png Image:MyNewsletterBuilder_navigation_for_My_Subscribers.png Image:MyNewsletterBuilder_navigation_for_My_Reports.png Image:MyNewsletterBuilder_navigation_for_More_Features.png

Contact Live Support

MyNewsletterBuilder is here to support you. If you are not finding the help you need through on-page help and this help directory, please contact us:

  • Chat – Click the LiveSupport button, Monday through Thursday, 7 AM – 10 PM EST/EDT, and Friday, 7 AM – 9 PM EST/EDT
    • We provide personal help through a Live Chat window on your computer screen.
    • Our LiveSupport button is located in the top right corner of each web page.
    • If the Live Chat system is busy or unavailable, your message will be sent by email.
  • Phone – Call us at 828.232.0016, Monday through Thursday, 7 AM – 10 PM EST/EDT, and Friday, 7 AM – 9 PM EST/EDT
  • Email – Send email to support@jbanetwork.com
  • Web Form – Contact support using our Web-based Email Form

We provide Live Support 15 hours a day weekdays excluding major holidays. We also check support emails at night and over the weekend. Inquires received after 10 PM EST/EDT (after 9 PM EST/EDT on Fridays) are responded to via email as soon as we have answers to your questions.

Please include your name, username and contact information when you contact Live Support.

If the issue is related to a specific newsletter, please provide the name of the newsletter, the web browser version and the operating system (Windows Vista, for example), and a description of the steps to take to reproduce the issue. This small amount of information allows us to see what you are seeing and address your concerns as promptly as possible.

Yes, we provide Live Support for Free Trial customers. If you do not have an account with MyNewsletterBuilder, the best way to find out how easy it is to create your email marketing is to start your Free Trial today.

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