Help Pop-up for Remove Subscribers

Remove Subscribers

Removal Method
Select whether you are removing subscribers to manage your lists or to meet unsubscribe requirements.

• Remove from Categories – to remove subscribers from selected Subscriber Categories in order to manage lists internally without blocking your ability to add the subscriber to this list or other lists at a later time through Add Subscribers or Update Subscribers.
• Delete Permanently – to Unsubscribe from all of your lists (CAN-SPAM compliant unsubscribe). You will not be able to use Add Subscribers or Update Subscribers to add these emails back into your lists. These emails can only be added back into your lists by using the Secure-Subscribe™ safe signup subscriber preferences system, which sends a confirmation email to each new or previously deleted subscriber.

Select Subscriber Categories
If you selected Remove from Categories, you must select at least one category. Subscribers will be removed from Subscriber Categories you have selected based on the email addresses you provide. Select Subscriber Categories by checking the box next to the category name.

If you select Delete Permanently, subscribers will be removed from all Subscriber Categories and added to a list of Unsubscribed Email Addresses that require confirmation before being resubscribed. This helps you maintain CAN-SPAM compliance by preventing accidental resubscriptions of opted-out email addresses.

Remove Email Addresses
Add multiple email addresses by typing or copying text containing email addresses, with other text ignored. This is useful for quickly removing subscribers from an email list.

Remove Email Addresses with File
Upload a file with email addresses in any text format. This option ignores everything except correctly formatted email addresses. This is useful for quickly removing subscribers by email address using just about any type of text file. Click on the “Browse…” button to select the file containing email addresses you wish to use to remove subscribers.