Help Pop-up for Newsletter Scheduler

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Scheduling Your Newsletter

Avoid Internet gridlock. Schedule your email traffic using Smart Send™

Because there are peak traffic times throughout the day when email servers are busy and email delivery attempts are rescheduled, busy server delays (for any email) can range from a few minutes to a few hours to a few days.

For this reason, sending emails at specific peak times that run into these busy server delays can be much slower than sending even a short time earlier or later.

Now you can take advantage of our server monitoring to improve the timeliness of your email delivery.

Smart Send™
The best option for for most users. Use this option to send on a specific day during a period of low to medium activity. Results in your emails being sent faster – sometimes hours faster – than conventional date/time scheduling.

Manual Send
You schedule your newsletter to be sent at a specific time. Email software processes scheduled mailings on a first come, first serve basis. A newsletter scheduled for 12:00 PM will always go out before a newsletter scheduled for 12:15 PM on the same day. We do not use any Smart Send features if you select this option.

Regardless of your selection, MyNewsletterBuilder provides a reliable, 99% delivery verified email service.

Confirmed Subscribers
If you select "Send only to confirmed subscribers" by checking the checkbox, your newsletter will only be sent to those subscribers on your list who have completed the confirmation (double opt-in) process. Selecting this option will automatically update the displayed subscriber counts with the "confirmed" subscriber numbers. This setting is optional.

SPF Records

Improve Delivery through Updating Your SPF Record
Ask your website, email, or domain administrator about updating your domain's SPF record to include mynewsletterbuilder.com in the SPF record for the domain that you are using for your Sender Email and Return Email addresses.

If you manage your own domain, here is more information:

The SPF record can be set through tools provided by most Domain Name Registrars which will put the record on the primary DNS servers for your domain.

An example SPF record might look like, "v=spf1 mx:mynewsletterbuilder.com", with "mx:" meaning known permitted "mail exchange" servers for this domain.

Some Internet Service Providers look for an SPF record to validate the identity of the email sender (and avoid relaying bulk emails from spammers using fake identities). A small number of large organizations will have "~all" in their SPF records, which will mark the SPF record email server list as exhaustive. If your organization does this, then you definitely will want to have your SPF record updated with MyNewsletterBuilder.com to avoid have your emails marked as suspicious or cause you to be labeled as an unsolicited bulk emailer.

For most organizations, an SPF record (Sender Policy Framework record) is not exhaustive. The domain's SPF record can confirm whether an email sender is using a recognized e-mail server, but it cannot prove whether the email is valid. In these organizations, your email newsletters and email marketing might not be penalized by an SPF record with no "mx:mynewsletterbuilder.com", but you can still benefit.

Contact Live Support

MyNewsletterBuilder is here to support you. If you are not finding the help you need through on-page help and this help directory, please contact us:

  • Chat – Click the LiveSupport button, Monday through Thursday, 7 AM – 10 PM EST/EDT, and Friday, 7 AM – 9 PM EST/EDT
    • We provide personal help through a Live Chat window on your computer screen.
    • Our LiveSupport button is located in the top right corner of each web page.
    • If the Live Chat system is busy or unavailable, your message will be sent by email.
  • Phone – Call us at 828.232.0016, Monday through Thursday, 7 AM – 10 PM EST/EDT, and Friday, 7 AM – 9 PM EST/EDT
  • Email – Send email to support@jbanetwork.com
  • Web Form – Contact support using our Web-based Email Form

We provide Live Support 15 hours a day weekdays excluding major holidays. We also check support emails at night and over the weekend. Inquires received after 10 PM EST/EDT (after 9 PM EST/EDT on Fridays) are responded to via email as soon as we have answers to your questions.

Please include your name, username and contact information when you contact Live Support.

If the issue is related to a specific newsletter, please provide the name of the newsletter, the web browser version and the operating system (Windows Vista, for example), and a description of the steps to take to reproduce the issue. This small amount of information allows us to see what you are seeing and address your concerns as promptly as possible.

Yes, we provide Live Support for Free Trial customers. If you do not have an account with MyNewsletterBuilder, the best way to find out how easy it is to create your email marketing is to start your Free Trial today.

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