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Help Pop-up for My Library

My Library Tokens

Save Time and Organize Your Content by creating reusable Library Tokens. To insert your Library Content into your newsletters, all you have to do is type a simple token, such as #my_example# or use the “Insert predefined content” button:

How do I get started?

  • 1. Go to More Features >Library or click the link above.
  • 2. Create and Save your Library Content using familiar format and editing tools.
  • 3. Insert your Library Content into newsletters by typing a simple token.

mnb_tinymce_icon_template.gif Click this button in the Content Editor toolbar to insert Tokens using a convenient drop-down menu.

Create Your Own Library Tokens
Go to More Features > Library – to create or edit library tokens.

  1. Name Library Token – Enter the name you want to use to refer to this token. Keep it simple.
  2. Edit Library Content – Enter the content of the token in the Content Editor. This is the content that you want to appear in the newsletter when this token is used.
  3. Add Brief Description – Enter a brief description of the content. This helps you identify the token when you are looking through a menu of other tokens. If you skip this step, the name of the token will be used.
  4. Click the Save button.
  5. To use this token to insert content into a newsletter, either type the name of the token (for example, #my_token_name#) or click the mnb_tinymce_icon_template.gif Insert Predefined Content button in the Content Editor.

My Library Tokens
Go to More Features > Library – to create custom tokens for your own reusable newsletter content.

  • Save your reusable newsletter content in your Library

Sender Tokens
Go to My Account > Settings > Member Profile – to change your account contact information.

  • #newsletter_id#
  • #from_email#
  • #from_name#
  • #reply_to#
  • #signature_address#
  • #signature_city#
  • #signature_state#
  • #signature_zip#
  • #org_name#

Subscriber Tokens
Go to My Subscribers > Categories – to search, edit, manage, upload, and download Subscriber data.
Go to My Account > Settings > Subscription Preferences – to allow subscribers to manage their own data.

  • Subscriber Identity
    • #subscriber_id#
    • #email#
    • #first_name#
    • #middle_name#
    • #last_name#
    • #full_name#
    • #company_name#
    • #job_title#
  • Subscriber Contact
    • #address_1#
    • #address_2#
    • #address_3#
    • #city#
    • #state#
    • #zip#
    • #country#
    • #phone_work#
    • #phone_home#
  • Subscriber Custom
    • #custom_1#
    • #custom_2#
    • #custom_3#
    • #custom_4#
    • #custom_5#
    • #custom_6#
    • #custom_7#
    • #custom_8#
    • #custom_9#
    • #custom_10#
  • Subscriber Links – insert special subscriber links
    • Subscribe
    • Unsubscribe
    • Forward to a Friend
    • View as Web Page
    • Preferences
    • Report Spam

Custom Contact Tokens
Go to More Features > Personalization > Custom Contact – to upload your contact photo or add formatted contact data.

  • #contact_photo_html#
  • #contact_photo#
  • #contact_data#

mnb_tinymce_icon_template.gif Click this button in the Content Editor toolbar to insert Tokens quickly using a drop-down menu.

Contact Support if you need assistance using this feature. We’re here to help!

Contact Live Support

MyNewsletterBuilder is here to support you. If you are not finding the help you need through on-page help and this help directory, please contact us:

  • Chat – Click the LiveSupport button, Monday through Thursday, 7 AM – 10 PM EST/EDT, and Friday, 7 AM – 9 PM EST/EDT
    • We provide personal help through a Live Chat window on your computer screen.
    • Our LiveSupport button is located in the top right corner of each web page.
    • If the Live Chat system is busy or unavailable, your message will be sent by email.
  • Phone – Call us at 1-877-FLY-JBA8/1-(877)-359-5228, Monday through Thursday, 7 AM – 10 PM EST/EDT, and Friday, 7 AM – 9 PM EST/EDT
  • Email – Send email to support@jbanetwork.com
  • Web Form – Contact support using our Web-based Email Form

We provide Live Support 15 hours a day weekdays excluding major holidays. We also check support emails at night and over the weekend. Inquires received after 10 PM EST/EDT (after 9 PM EST/EDT on Fridays) are responded to via email as soon as we have answers to your questions.

Please include your name, username and contact information when you contact Live Support.

If the issue is related to a specific newsletter, please provide the name of the newsletter, the web browser version and the operating system (Windows Vista, for example), and a description of the steps to take to reproduce the issue. This small amount of information allows us to see what you are seeing and address your concerns as promptly as possible.

Yes, we provide Live Support for Free Trial customers. If you do not have an account with MyNewsletterBuilder, the best way to find out how easy it is to create your email marketing is to start your Free Trial today.

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